How to Guard Your Business From Technology Failures

by Jeremy on February 10, 2012

[322/365] Genius (Explored)
Creative Commons License photo credit: pasukaru76

Isn’t it interesting how quickly we become dependent on the technology that didn’t even exist just a few short years ago?

Just the other day, while working away… No Internet connection.  Make the phone call to hear “We are experiencing an outage in your area.”

The Good News: “We are working to resolve it with the next 4 HOURS”.  Seriously, 4 HOURS???

No Internet, no phone (provided via broadband), very spotty cell coverage (the femtocell doesn’t work without broadband).  It seemed like it was about time to start a fire and do some hunting with a spear.

It really pointed out a key question to consider… What is your backup plan?

Now, there are many kinds of failures that could occur.

  • Hard drive fails
  • Loss or Lack of Internet connection
  • Mobile phone falls in the toilet
  • Can’t retrieve the file for that big presentation
  • Twitter displaying the “Fail Whale

While chatting with a woman who does technology training for business of all sizes, she mentioned that the one thing most people don’t think about is “What are you going to do if something in your technology fails?”. You really need to know because technology will fail at some point when you really need it.

It’s best to have a backup plan.

So…What can I do?

For an Internet connection that might be: a local wifi hotspot (coffeeshop, library, McDonalds,etc), a mobile broadband option with one of the cellular providers, or maybe leech off a neighbors connection (better hope they don’t learn about WiFi security).

For files that you need with you: web share, email, usb drive, floppy disk (haha… just kidding)

Giant floppy disk
Creative Commons License photo credit: tmray02

File Backup

Of course another huge place for you to consider backups is the good ole file backup.  A neighbor of mine and I were just discussing the issues he was having. He used an external drive that had multiple drive redundancy for backups. Recently, the controller in the unit failed and he lost everything on it.  Even after trips to two support shops (one very reputable one)… nothing.

Here’s the rule: It’s not a matter of IF you need a backup solution… it’s a matter of WHEN.

Trust me you’ll be glad that you set it up.

There are many options out there. I would definitely recommend off-site, online backups for most personal and small business needs.  Most providers have good security and provide you with a peace of mind that you just can’t provide by yourself.

How does online backup work? Simple. You install the software on your computer. Then on regular intervals, the software will scan your machines for updated data. Once it figures out what needs to be backed up, it encrypts it and then uploads it to the company’s servers.

So there are a couple of options that I recommend to people:

There are quite a few other options out there but I have had good luck with both these products.

What are your technology backup plans?  How will you keep operating when Murphy decides to come and visit you?

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